Does the Mandarin Oriental Palace Luzern have wifi connection?

The Mandarin Oriental Palace Luzern offers Wi-Fi for a fee.

Can I stay with a pet at Mandarin Oriental Palace Luzern?

Pets are allowed at Mandarin Oriental Palace Luzern (on request and direct payment at the hotel). Check the conditions.

What can I do at Mandarin Oriental Palace Luzern?

The Mandarin Oriental Palace Luzern has the following activities available (some may be for a fee). Paid Thermal Centre, Gym

Does the Mandarin Oriental Palace Luzern have a 24h reception?

Yes, Mandarin Oriental Palace Luzern has a 24-hour reception.

Is there heating in Mandarin Oriental Palace Luzern?

Yes, Mandarin Oriental Palace Luzern has heating in the common areas.

Is there air conditioning in the common areas at Mandarin Oriental Palace Luzern?

Yes, Mandarin Oriental Palace Luzern has air conditioning in the common areas.

Is Mandarin Oriental Palace Luzern adapted for people with reduced mobility?

Yes, Mandarin Oriental Palace Luzern is adapted for people with reduced mobility.

Is there a restaurant at Mandarin Oriental Palace Luzern?

Yes, Mandarin Oriental Palace Luzern has a restaurant.

Mandarin Oriental Palace Luzern, 5* hotel in Lucerne

Name: Mandarin Oriental Palace Luzern
Address: Haldenstrasse 10, Lucerne, 6002
Price range: Check out rates and exclusive deals for this hotel
Rating: 9.3

Cookie	Cookie type	Time of Expiry
save_grouper	It is used to distinguish users with statistical files.	1 month
grouper_id	It is used to distinguish users with statistical files.	1 month
all_skiers	It is used to distinguish if all the users in the booking go to ski or if there is someone who does not.	1 day
user	Cookie necessary to keep the user's session active once it has been logged into our system.	1 day
SkiID	Cookie necessary to keep the user's session active once it has been logged into our system.	1 day
loguejat	Cookie necessary to keep the user's session active once it has been logged into our system.	1 day
user_remember	Cookie necessary to keep the user's session active once it has been logged into our system.	1 day
accept_cookies	Determine if the user has accepted the Esquiades Cookies policy.	3 months
PHPSESSID	This cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the operation of the web.	1 day
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Cookie type

Time of Expiry

save_grouper

It is used to distinguish users with statistical files.

1 month

grouper_id

It is used to distinguish users with statistical files.

1 month

all_skiers

It is used to distinguish if all the users in the booking go to ski or if there is someone who does not.

1 day

user

Cookie necessary to keep the user's session active once it has been logged into our system.

1 day

SkiID

Cookie necessary to keep the user's session active once it has been logged into our system.

1 day

loguejat

Cookie necessary to keep the user's session active once it has been logged into our system.

1 day

user_remember

Cookie necessary to keep the user's session active once it has been logged into our system.

1 day

accept_cookies

Determine if the user has accepted the Esquiades Cookies policy.

3 months

PHPSESSID

This cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the operation of the web.

1 day

user-last-searches

Used to save the last searches made by the user.

3 days

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Google	1P_JAR	Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.	Google Adwords	1 month
Google	ANID	Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.	Google Adwords	1 year
Google	CONSENT	Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.	Google Adwords	1 year
Google	APISID	Used by Google to store user preferences and information during the display of pages with Google maps.	Google Maps	2 years
Google	HSID	Used by Google to store user preferences and information during the display of pages with Google maps.	Google Maps	2 years
Google	NID	It is used to display geographic locations using Google Maps.	Google Maps	6 months
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Google	SAPISID	It is used by Google to store user preferences and information during the display of pages with Google maps.	Google Maps	2 years
Google	SID	Used by Google to store user preferences and information during the display of pages with Google maps.	Google Maps	2 years
Google	SSID	Used by Google to store user preferences and information during the display of pages with Google maps.	Google Maps	2 years
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Google	_gat	Used to limit the percentage of requests through Google Tag Manager.	Google Analytics	1 minute
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Facebook	fbsr_*	Facebook cookie that helps identify which users have opted in with their Facebook account.	Login with Facebook	1 year
Google	ACCOUNT_CHOOSER	Authentication cookie. Helps to remember the Google account previously used to log in.	Google Accounts	2 years
Google	AEC	Security cookie used to ensure that requests in a browsing session are made by the user and not by other sites.	Google	6 months
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Google	DV	Advertising cookie used to collect information about website usage to deliver more relevant ads.	Google	24 hours
DoubleClick (Google)	IDE	Advertising purpose. Used to improve and display relevant ads.	Google DoubleClick	1 year
Google	LSID	Authentication cookie that maintains the user's session in Google services.	Google Accounts	2 years
Google	OTZ	Cookie used for analysis. Helps to link user activity between different devices and sessions.	Google Analytics	1 month
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Amazon Ads	ad-privacy	Advertising cookie that manages the user's privacy preferences in relation to ads.	Amazon Advertising	2 years
DoubleClick (Google)	ar_debug	Cookie used to debug and optimize ad delivery.	Google DoubleClick	1 month
Facebook	datr	Security cookie used by Facebook to identify browsers and help prevent abuse on the platform.	Facebook	1 year
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Twitter	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter	2 years
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Twitter (t.co)	muc_ads	Cookie used by Twitter for ad personalization and ad performance measurement.	Twitter	2 years
Twitter	personalization_id	Cookie that stores user preferences to personalize content and ads on Twitter.	Twitter	2 years
Facebook	sb	Security cookie used by Facebook to improve account security and platform integrity.	Facebook	1 year
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Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration
Google	SMSV	Used to link device usage and website visits to the user's Google account.	Google	309 days
Google	SOCS	Used to store the user's status regarding their cookie choices.	Google	13 months
Google	__Host-1PLSID	Used for user login via Google account.	Google	2 years
Google	__Host-3PLSID	Used for user login via Google account.	Google	2 years
Google	__Host-GAPS	Used for user login via Google account.	Google	2 years
Google Ads	Secure-1PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
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Google Ads	Secure-1PSIDCC	Used to create a user profile and show relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-1PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Google Ads	__Secure-3PAPISID	Used to create a visitor interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-3PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Facebook	_fbp	Used to deliver a range of advertising products, such as real-time offers from third-party advertisers.	Facebook	3 months
Google Analytics	_ga_F6BSWQWY45	Used to distinguish unique users by assigning a randomly generated number as a customer identifier.	Google Analytics	2 years
Google Analytics	_ga_S66E9HVXEC	Used to distinguish unique users by assigning a randomly generated number as a customer identifier.	Google Analytics	2 years
Google AdSense	_gcl_au	Used to store and track conversions.	Google AdSense	3 months
TikTok	_tt_enable_cookie	Used to determine if the browser accepts cookies.	TikTok	13 months
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Provider

Cookie type

Use it

Expiration

Google

1P_JAR

Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.

Google Adwords

1 month

Google

ANID

Google Adwords

1 year

Google

CONSENT

Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.

Google Adwords

1 year

Google

APISID

Used by Google to store user preferences and information during the display of pages with Google maps.

Google Maps

2 years

Google

HSID

Used by Google to store user preferences and information during the display of pages with Google maps.

Google Maps

2 years

Google

NID

It is used to display geographic locations using Google Maps.

Google Maps

6 months

Google

OGPC

Used for the visualization of geographic locations using Google Maps.

Google Maps

2 months

Google

SAPISID

It is used by Google to store user preferences and information during the display of pages with Google maps.

Google Maps

2 years

Google

SID

Used by Google to store user preferences and information during the display of pages with Google maps.

Google Maps

2 years

Google

SSID

Used by Google to store user preferences and information during the display of pages with Google maps.

Google Maps

2 years

Google

SIDCC

This cookie is used by Google to provide services and extract anonymous information about navigation.

Google

3 months

Google

_ga

It is used to distinguish users for statistical purposes.

Google Analytics

2 years

Google

_gid

Used to distinguish users for statistical purposes.

Google Analytics

24 hours

Google

_gat

Used to limit the percentage of requests through Google Tag Manager.

Google Analytics

1 minute

CloudFlare

__cfduid

Used by the CloudFlare service to identify trusted web traffic.

CloudFlare

1 year

Facebook

fbsr_*

Facebook cookie that helps identify which users have opted in with their Facebook account.

1 year

Google

ACCOUNT_CHOOSER

Authentication cookie. Helps to remember the Google account previously used to log in.

Google Accounts

2 years

Google

AEC

Security cookie used to ensure that requests in a browsing session are made by the user and not by other sites.

Google

6 months

DoubleClick (Google)

DSID

Advertising purpose. Helps identify the user on non-Google sites and remember if you agreed to receive interest-based ads.

Google DoubleClick

10 days

Google

Advertising cookie used to collect information about website usage to deliver more relevant ads.

Google

24 hours

DoubleClick (Google)

IDE

Advertising purpose. Used to improve and display relevant ads.

Google DoubleClick

1 year

Google

LSID

Authentication cookie that maintains the user's session in Google services.

Google Accounts

2 years

Google

OTZ

Cookie used for analysis. Helps to link user activity between different devices and sessions.

Google Analytics

1 month

Amazon Ads

ad-id

Advertising purpose. Helps show relevant ads and measure their performance.

Amazon Advertising

6 months

Amazon Ads

ad-privacy

Advertising cookie that manages the user's privacy preferences in relation to ads.

Amazon Advertising

2 years

DoubleClick (Google)

ar_debug

Cookie used to debug and optimize ad delivery.

Google DoubleClick

1 month

Facebook

datr

Security cookie used by Facebook to identify browsers and help prevent abuse on the platform.

Facebook

1 year

Twitter

guest_id

Identifies the user to personalize content and ads on Twitter.

Twitter

2 years

Twitter

guest_id_ads

Advertising cookie to show relevant ads to Twitter users.

Twitter

2 years

Twitter

guest_id_marketing

Cookie used by Twitter for marketing and ad personalization purposes.

Twitter

2 years

Tiktok

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User tracking and analytics cookie used by TikTok to measure the performance of advertising hotel offers.

TikTok Analytics

3 months

Tiktok

tt_chain_token

Cookie used to track user behavior across different pages and sessions.

TikTok

5 months

Tiktok

ttwid

User identification cookie to deliver relevant recommendations and ads.

TikTok

11 months

Twitter (t.co)

muc_ads

Cookie used by Twitter for ad personalization and ad performance measurement.

Twitter

2 years

Twitter

personalization_id

Cookie that stores user preferences to personalize content and ads on Twitter.

Twitter

2 years

Facebook

Security cookie used by Facebook to improve account security and platform integrity.

Facebook

1 year

CloudFlare (t.co)

__cf_bm

Security cookie used by Cloudflare to manage traffic and filter malicious bots.

Cloudflare

30 minutes

Amazon CloudFront

CloudFront-Key-Pair-Id

Used to control access to restricted content in CloudFront.

Amazon CloudFront

Varies by configuration

Amazon CloudFront

CloudFront-Policy

Contains the base64-encoded access policy for restricted content.

Amazon CloudFront

Varies by configuration

Amazon CloudFront

CloudFront-Signature

Contains the digital signature of the access policy to verify authenticity.

Amazon CloudFront

Varies by configuration

Google

SMSV

Used to link device usage and website visits to the user's Google account.

Google

309 days

Google

SOCS

Used to store the user's status regarding their cookie choices.

Google

13 months

Google

__Host-1PLSID

Used for user login via Google account.

Google

2 years

Google

__Host-3PLSID

Used for user login via Google account.

Google

2 years

Google

__Host-GAPS

Used for user login via Google account.

Google

2 years

Google Ads

Secure-1PAPISID

Used to create a visitor's interest profile and display relevant Google ads.

Google Ads

2 years

Google Ads

__Secure-1PSID

Used to display relevant and personalized Google ads.

Google Ads

2 years

Google Ads

Secure-1PSIDCC

Used to create a user profile and show relevant and personalized Google Ads.

Google Ads

1 year

Google

__Secure-1PSIDTS

Stores an encrypted timestamp to maintain user sessions and preserve user preferences.

Google

1 year

Google Ads

__Secure-3PAPISID

Used to create a visitor interest profile and display relevant Google ads.

Google Ads

2 years

Google Ads

Secure-3PSID

Used to display relevant and personalized Google ads.

Google Ads

2 years

Google Ads

Secure-3PSIDCC

Used to create a user profile and display relevant and personalized Google Ads.

Google Ads

1 year

Google

__Secure-3PSIDTS

Stores an encrypted timestamp to maintain user sessions and preserve user preferences.

Google

1 year

Facebook

_fbp

Used to deliver a range of advertising products, such as real-time offers from third-party advertisers.

Facebook

3 months

Google Analytics

_ga_F6BSWQWY45

Used to distinguish unique users by assigning a randomly generated number as a customer identifier.

Google Analytics

2 years

Google Analytics

_ga_S66E9HVXEC

Used to distinguish unique users by assigning a randomly generated number as a customer identifier.

Google Analytics

2 years

Google AdSense

_gcl_au

Used to store and track conversions.

Google AdSense

3 months

TikTok

_tt_enable_cookie

Used to determine if the browser accepts cookies.

TikTok

13 months

Own website

cookies-accept

Used to remember the user's acceptance of cookies.

Own website

Varies according to configuration

TikTok

odin_tt

Used for tracking and analysis of user behavior.

TikTok

13 months

SendinBlue

sib_cuid

Used to uniquely identify website visitors.

SendinBlue

13 months

TikTok

user_web_id

Used to uniquely identify users on the TikTok web platform.

TikTok

13 months

TikTok

user_web_token

Used to authenticate and maintain the user's session on the TikTok web platform.

TikTok

13 months

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Accommodation facilities/services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Smoking Area

Adapted for people with reduced mobility

Restaurant

Bar

Main Hotel Services

Meeting Room

Laundry Service

Safety lockers

Currency exchange

Free Luggage Room

Safe at the reception

Valet driver

Door man

SPA

Sauna

Fitness Centre

Wellness Service (reservation required)

Spa Center

Facilities

Garden

Balcony

Solarium

Pets

Pet-Friendly on request (check fee)

Wifi and Internet

Wi-Fi (to be paid at reception)

Transfers / Transfer

Shuttle to the airport (check fee)

Transfer to the airport

Room services

Room Services

Room service

Telephone

Radio

Balcony

Selection of Pillows

Hairdryer

Heating

Air Conditioning

International TV channels

Safe to be paid at reception

Carpeted floor

Desk

Bathroom

Bathtub

Shower

Amenities

Magnifying mirror

Bathrobe

Apartment services

Final cleaning

Washing machine

Dishwasher

Fridge

Pay mini-fridge

Parking

There's a car park close to the accommodation available with extra charge

Electric vehicle charger available (check details by calling the lodge).

About the accommodation

The Mandarin Oriental Palace Luzern consists of 136 bedrooms and suites, many carefully restored in original Belle Epoque style. The Mandarin Oriental Palace Luzern is a haven of hospitality that combines old world charm with the most modern conveniences. The atmosphere is one of stylish elegance. Tastefully-refurbished bedrooms, dating from the hotel's founding year over a century ago, make an attractive contrast to our new Jasper restaurant. Cultural events, exclusive events, excursions, fashion shops and sports - all this and more is offered to our privileged guests in our great hotel. So why not take the time for an unforgettable stay in the heart of picturesque Switzerland and in one of the best hotels here on the shores of the beautiful Lake Lucerne, we look forward to welcoming you.

Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its restaurant service according to needs. This information is subject to change by the accommodation.

Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Ratings about Mandarin Oriental Palace Luzern