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We have been taking care of our customers for the past 15 years and keep aiming to improve our services and offer great deals, year after year. We always have one thing in mind: to offer ski and mountain deals at a good price and as custome made as possible.
This, however, isn't enough! Which is why we want to add great benefits to booking on our website. If you have travelled with us before, you will be familiar with some of them, however, we have new benefits that will survey impress you. Have a look!
Each person is unique, and so is each skier. Our team of experts is aware of this and so, we can offer you great tips and advice before booking your next snow destination.
As mentioned, our team of experts is well prepared and knows all the ins and outs of the different destinations we offer so you can ask us anything you need to know and we will offer you all the assistance you need to plan your holiday effortlessly.
We have been working with the andorran ski resorts for many years and so, we have good connections which allow us to offer such good rates.
Over the years we have learnt that our customers love a good bargain, especially when booking in advance. Therefore, each year we try to post offers on our site as soon as possible and as early as Spring. So go ahead and check what we already have available before it's too late!
Our site offers exclusive deals and at really affordable prices. We believe that skiing is and should be for everyone, so we adapt our deals to the needs of each skier.
All the information is at your fingertips: webcams, ski equipment stores, ski slopes...
Our site has a section called "useful information" Here you will find useful information to plan your holiday to the snow: details and info of each ski resort, the total slopes available, weather conditions, etc.
We never want our customer to worry about a single thing which is why we offer a snow guarantee for bookings in Andorra (Grandvalira, Vallnord, Pal-Arinsal, Ordino-Arcalís) as well as and Boí Taüll Resort (Catalan Pyrenees).
If the ski resort does not open, we will refund your money! Find out more here.
Having trouble choosing your accommodation? In that case, you can always check the reviews posted by our customers (we have over 25.000 opinions). This information will help you to select the accommodation that best suits what you are looking for in a ski holiday.
If you need help selecting the ski resort, we also post our customers and preferences to help you decide.
Did you know that if you book with us your accommodation + skipass in Andorra you won't need to queue at the ticket office?! Our guides will make sure to take your skipass to the accommodation with plenty of time. This way, once you check in, the reception will give your envelope ;)
If you book your holiday in advance, we give you the option of paying in installments and we don't charge any extra taxes for it! You will receive a payment reminder 15 days before your booking date to finalise the payment.
Our customer service is at your service every day of the week (weekends included) to answer any questions and help you with anything if you are on location and need to reach us. We will make sure to send you an emergency helpline together with your confirmation voucher ;)
Also, once your holiday is over, we'll also send you a survey via e-mail so you can share your experience, feedback and any other comments with us.
We are very happy about this fact in particular. We are happy and hounored to hear that our customers are satisfied with our services. Your feedback helps us to get to know our customers better and improve our services day by day.
Now that you are informed about all of our services and benefits, what are you waiting for?