7.3
Marta
travelled with couple
March 2024
Booked on Esquiades.com
Good
Blank review
6.7
Vanessa
travelled with couple
January 2024
Booked on Esquiades.com
Good
It has spectacular views. They allow dogs to be brought along and they also have a space set up to eat with them. The hotel staff is friendly and helpful. The food is good and the menu is reasonable, value for money.
Tiene unas vistas espectaculares. Dejan llevar perro y además, tienen un espacio habilitado para poder comer con ellos. El personal del hotel es amable y servicial. La comida está buena y el menú es razonable, en relación calidad-precio.
The hotel needs urgent renovation. There is no elevator, luckily we were on the 1st floor, otherwise you see the fun of going up 2 or 3 floors with suitcases. The rooms are old, which is no problem, but they are also neglected. The shower head was half broken and the toilet window was missing a sheet of glass. The toilet plug does not have a ground connection and the hair dryer does not go in or out. Tube TV, if you want to connect an HDMI, you need an adapter or bring a tablet directly to watch something. Hard mattress and flat pillows, ideal for a championship torticollis. In addition, they turned off the general heating in the rooms and hallways on the days we were alone (Monday to Friday morning) and left us a small stove so we could manage as best we could. On Friday afternoon, when the hotel was already a little more crowded, they turned it on. It's not that it was excessively cold, but I pay the same as everyone else, so it doesn't seem fair to me. I understand that you don't turn on the heating for the entire empty hotel, but for those of us, at least if. With that poor stove, we didn't have enough time to shower and it was cold, really. The walls of the room are made of paper and you can hear absolutely everything. Whether those in the next room are recreating "Marriage Scenes" or "50 Shades of Grey," you hear everything. On the weekend, when there are people, if rude families come and start talking until the wee hours of the morning, you eat them with potatoes. And being alone during the week in the empty hotel, the few people who came besides us, they put them next to us, instead of leaving a little distance (knowing that you can hear everything and that there are people with a lot of disrespect and that She doesn't know she's not alone in the world. In addition, they have stuffed animals in various areas of the hotel, which being in 2024, they could remove because not all of us like the ideology of hunting, the truth is.. In each person's home, they can do what they want, but in a place where people of all kinds come, they should be more neutral on this issue. The food is good, but come on, on the last day we ordered some sandwiches to take away and they charged us €15 for the two sandwiches: it was frozen country bread with leftovers from the morning buffet that we had already paid for and they left the cheese on top that we had ordered, apart from the sausage. They should be ashamed of charging you for putting leftovers of something they have already charged for and then forgetting half of the ingredients. What seems strange to me is that, since we were alone in the hotel, the staff was absent and they gave us the key downstairs so we could enter in the afternoon. All dull and dark, help yourself. Then at night they came back, but it is a little irresponsible on their part because anything happens and you are totally alone up there, in a town of 4 houses in which there is not a single service. And the final joke is that they charge you €9 per night for the dog (on the website it says €8, Esquiades.com tells you by email that €5...), which seems like a robbery to me because in many other places they don't go over 3 or €4. So you think: they will do an exhaustive and different cleaning, right? Well no, because when we got to the room, there were hairs from other dogs. So, why are you charging me almost €50 for 5 nights if he hasn't destroyed anything and has been good? In short, it is a place where pets are allowed, it has good views and it is not bad, but there are many points to improve. It's a shame, because I love this area and we could be regular customers, but we will look for another more comfortable place.
Al hotel le hace falta una reforma urgente. No hay ascensor, por suerte estábamos en la planta 1, sino pues ya ves la gracia subir 2 o 3 pisos con maletas. Las habitaciones son antiguas, que no hay problema con eso, pero además están descuidadas. La alcachofa de la ducha estaba medio rota y a la ventana del WC le faltaba una lámina de cristal. El enchufe del WC no tiene toma tierra y el secador no va, ni entra. Tele de tubo, si quieres conectar un HDMI, necesitas adaptador o traerte una tablet directamente para ver algo. Colchón duro y almohadas planas, ideal para una tortícolis de campeonato.
Además, apagaron la calefacción general de las habitaciones y pasillos los días que estábamos solos (de lunes a viernes por la mañana) y nos dejaron una pequeña estufa para que nos apañáramos como pudiéramos. El viernes por la tarde que ya se llenó algo más el hotel, ahí si la encendieron. No es que hiciera frío excesivo, pero yo pago igual que los demás, así que no me parece justo. Entiendo que no pongas la calefacción para todo el hotel vacío, pero para los que estamos, al menos si. Con esa estufa pobre, no nos llegaba para la ducha y hacia frío, la verdad.
Las paredes de la habitación son de papel y se oye absolutamente todo. Tanto si los de la habitación de al lado están recreando "Escenas de matrimonio" como un "50 sombras de Grey", te enteras de todo. En fin de semana que es cuando hay gente, si vienen familias maleducadas que se ponen a hablar hasta las tantas de la madrugada, te las comes con patatas. Y estando solos entre semana en el hotel vacío, las pocas personas que vinieron además de nosotros, nos las pusieron al lado, en lugar de dejar un poco de distancia (sabiendo que se oye todo y que hay gente con mucha falta de respeto y que no sabe que no está sola en el mundo).
Además, tienen animales disecados en varias zonas del hotel, cosa que estando en el 2024, podrían quitar porque no a todos nos gusta la ideología de caza, la verdad. En casa de cada uno, que hagan lo que quieran pero en un lugar donde viene gente de todo tipo, deberían ser más neutros con este tema.
La comida está buena, pero vamos, que el último día pedimos unos bocadillos para llevar y nos cobraron 15€ por los dos bocatas: era pan de payés congelado con las sobras del buffet de la mañana que ya habíamos pagado y encima se dejaron el queso que habíamos pedido, a parte del embutido. Se les debería caer la cara de vergüenza cobrarte por ponerte sobras de algo que ya han cobrado y que encima olviden la mitad de los ingredientes.
Lo que me parece de traca es que, como estábamos solos en el hotel, el personal se ausentaba y nos daban la llave de abajo para que entráramos por la tarde. Todo apagado y oscuro, sírvete tu misma. Luego a la noche volvían, pero es un poco irresponsable por su parte porque pasa cualquier cosa y estás totalmente solo ahí arriba, en un pueblo de 4 casas en el que no hay ni un solo servicio.
Y el chiste final es que te cobran 9€ noche el perro (en la web pone 8€, esquiades te indica por mail que 5€...), cosa que me parece un robo porque en muchos otros sitios no pasan de 3 o 4€. Entonces piensas: harán una limpieza exhaustiva y diferente, no? Pues no, porque cuando llegamos a la habitación, había pelos de otros perros. Entonces, a santo de que me cobras casi 50€ por 5 noches si no ha destrozado nada y se ha portado bien?
En fin, es un lugar de paso en el que admiten mascotas, tiene buenas vistas y no está mal, pero hay muchos puntos a mejorar. Es una pena, porque me encanta esta zona y podríamos ser clientes habituales, pero buscaremos otro lugar más confortable.
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7.7
Cristina
travelled with family
August 2023
Booked on Amimir.com
Good
It is a family hostel in a beautiful setting, surrounded by mountain nature with many hiking trails nearby. We highlight the pool, the very good food ideal for puppies.
Es un hostal familiar en un entorno precioso , en plena naturaleza a la montaña con muchas rutas de senderismo cerca . Destacamos la piscina , la comida muy buena ideal para los perritos .
It needs to be reformed a little inside, especially the toilets, the garden a little left but everything is correct in what comes to be a mountain hostel.
Falta reformar un poco por dentro , especialmente los lavabos , el jardín un poco dejado pero todo correcto en lo que viene ser un hostal de montaña .
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9
Alfredo
traveled solo
July 2023
Booked on Amimir.com
Excellent
Many thanks for the availability and impeccable service of the staff
Magnificent meals, breathtaking views!
Ideal for relaxing.
Pleasant stay
Ont remercie beaucoup pour le disponibilité ,service du personnel, impeccable
Les repas magnifiques, la vue à couper le souffle !
Idéal pour se reposer.
Agréable séjour
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9.3
Iris
travelled with friends
April 2023
Booked on Amimir.com
Excellent
Ideal place to unwind, good family atmosphere, excellent food and all super friendly workers, I will repeat.
Lugar ideal para desconectar , buen ambiente familiar , la comida excelente y los trabajadores super amables todos ,repetiré .
Nothing everything perfect
Nada todo perfecto
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5.7
Ral
traveled solo
April 2023
Booked on Amimir.com
Average
Tranquility and spectacular views.
Tranquilidad y vistas espectaculares.
A lot of neglect in the facilities, especially in the rooms, broken floor and wall tiles, lights that do not work, chipped and damp bathtub. Repetitive menu, it is the same every day for lunch as for dinner, in some cases they change a dish.
Mucha dejadez en las instalaciones, sobretodo en habitaciones, baldosas del suelo y pared rotas, luces que no funcionan, bañera desconchada y con humedades. Menú repetitivo, es cada día el mismo para comer como para cenar, en algún caso cambian algún plato.
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8.3
Marta
travelled with couple
March 2023
Booked on Esquiades.com
Very good
Blank review
9
Jofre
travelled with friends
March 2023
Booked on Esquiades.com
Excellent
Blank review
6.3
Josep
March 2023
Booked on Esquiades.com
Average
We didn't try lunch and dinner, but lunch was ok. We weren't in the hotel much either, but it seemed to have good areas of enjoyment. The people very friendly.
No provamos la comida y la cena, pero el almuerzo estaba bien.
Tampoco estuvimos mucho en el hotel, pero parecia tener buenas zonas de disfrute.
La gente muy amable.
The bedrooms lack a lot to be comfortable. The heating, water, television did not work well. We are missing a hairdryer, decent soap, a bedside table on both sides, blinds, etc. They let animals in with the annoying noise that it means for neighboring bedrooms. There was no elevator, so I think it is not a place for the elderly. Although this was not the case, we found it strong that you could not enter at any time you want, even having the key. Every day at 10, as if it were a mountain refuge regimen. For having paid more than 100 per person, it seemed very expensive, since lunch was not included
Las habitaciones les falta mucho para que sean confortables.
No funcionaba bien la calefaccion, agua, television.
Hechamos en falta un secador, jabon un poco decente, una mesita de noche en los 2 lados, persianas, etc
Dejan entrar animales con el molesto ruido que supone para las habitaciones vecinas.
No habia ascensor, con lo que creo que no es un sitio para mayores.
Aun que no se dio el caso, nos parecio fuerte que no se pudiera entrar a la hora que se quiera, aun teniendo la llave. Cada dia a las 10, como si fuera un regimen de refugio de montaña.
Para haber pagado mas de 100 por persona, me parecio muy caro, ya que el almuerzo no estava incluido
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8.3
Magdalena
travelled with family
February 2023
Booked on Esquiades.com
Very good
Both the hotel manager and the restaurant staff, very friendly and attentive so that everything is to the customer's satisfaction. Breakfasts, fine. The dinners, spectacular both in quality and quantity.
tanto el gerente del hotel como el personal de restauración, muy amables y atentos para que todo esté a gusto del cliente. Desayunos, bien. Las cenas, espectaculares tanto en calidad como en cantidad.
Perhaps extend breakfast hours to be able to take the rack train at 8.30 if you're going skiing, since breakfast starts at 8.15. However, they do offer you the possibility that you can take a sandwich with you. For that part, great.
Tal vez, ampliar horario de desayuno para poder tomar tren cremallera de las 8.30 si vas a esquiar, ya que el desayuno comienza a las 8.15 No obstante, sí te ofertan la posibilidad de que te puedas llevar un bocadillo. Por esa parte, genial.
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