Search and Book
Check in
Check out
France
(37 destinations)
Les Deux Alpes
Alpe d'Huez
Tignes
View all resorts
Andorra
(3 destinations)
Grandvalira
Vallnord Pal-Arinsal
Ordino-Arcalís
Spain
(16 destinations)
Boí Taüll
Baqueira Beret
Port Ainé
View all resorts
Austria
(8 destinations)
St. Anton - Ski Arlberg
Innsbruck
Ischgl
View all resorts
Switzerland
(11 destinations)
Zermatt
Jungfrau Ski Region
Arosa Lenzerheide
View all resorts
Italy
(5 destinations)
Pontedilegno - Tonale (Adamello Ski)
Vialattea (Sestriere - Sauze d'Oulx)
Dolomiti Superski
View all resorts
All Ski Resorts
France
(2 destinations)
Hotels in the French Pyrenees
Hotels in the French Alps
Andorra
(1 destination)
Hotels in Andorra
Spain
(2 destinations)
Hotels in the Pyrenees
Hotels in Sierra Nevada
Austria
(1 destination)
Hotels in Austria
Switzerland
(1 destination)
Hotels in Switzerland
Italy
(1 destination)
Hotels in the Italian Alps
Portugal
(1 destination)
Hotels in Serra da Estrela
All hotels

Countries

France (37 destinations)
Andorra (3 destinations)
Spain (16 destinations)
Austria (8 destinations)
Switzerland (11 destinations)
Italy (5 destinations)
All Ski Resorts
Northern French Alps All ski resorts in the area
Les Deux Alpes
Alpe d'Huez
Tignes
Val d'Isère
Les 3 Vallées
Val Thorens + Orelle
Méribel - Brides Les Bains
Méribel-Mottaret
Courchevel
Les Menuires-St Martin de Belleville
Paradiski
La Plagne
Les Arcs
Chamonix Montblanc Unlimited
Chamonix Le Pass
Les Portes du Soleil
Avoriaz
Sybelles (Toussuire & Bottières Ski Area)
Le Grand Massif
Megève / Saint-Gervais
Southern French Alps All ski resorts in the area
Serre Chevalier
Vars
Les Orres
Isola 2000 + Auron
La Grave - La Meije
French Pyrenees All ski resorts in the area
Font Romeu
Les Angles
AX 3 Domaines
Piau Engaly
Saint-Lary
Peyragudes
Grand Tourmalet & La Mongie
Luz Ardiden
Cauterets
Gourette
Pierre Saint Martin
Porté-Puymorens
Andorra All ski resorts in the area
Grandvalira
Vallnord Pal-Arinsal
Ordino-Arcalís
Catalan Pyrenees All ski resorts in the area
Boí Taüll
Baqueira Beret
Port Ainé
Espot Esquí
La Molina
Masella
Alp 2500 (La Molina and Masella)
Vall de Núria
Port del Comte
Sierra Nevada All ski resorts in the area
Sierra Nevada
Aragonese Pyrenees All ski resorts in the area
Formigal
Cerler
Panticosa
Astun and Candanchú (Pyrenees)
Other Ski resorts All ski resorts in the area
Valdelinares
Javalambre
The Austrian Alps All ski resorts in the area
St. Anton - Ski Arlberg
Innsbruck
Ischgl
Kitzbühel
Ötztal
Obertauern
Stubai Glacier
Zell am See - Kaprun
The Swiss Alps All ski resorts in the area
Zermatt
Jungfrau Ski Region
Arosa Lenzerheide
Davos Klosters Mountains
Engelberg - Titlis
Aletsch Arena
Crans-Montana
St. Moritz
Saas-Fee
Verbier
Ski Arena Andermatt Sedrun
The Italian Alps All ski resorts in the area
Pontedilegno - Tonale (Adamello Ski)
Vialattea (Sestriere - Sauze d'Oulx)
Dolomiti Superski
Cervinia
Bormio Ski
All Ski Resorts
Northern French Alps All ski resorts in the area
Les Deux Alpes
Alpe d'Huez
Tignes
Val d'Isère
Les 3 Vallées
Val Thorens + Orelle
Méribel - Brides Les Bains
Méribel-Mottaret
Courchevel
Les Menuires-St Martin de Belleville
Paradiski
La Plagne
Les Arcs
Chamonix Montblanc Unlimited
Chamonix Le Pass
Les Portes du Soleil
Avoriaz
Sybelles (Toussuire & Bottières Ski Area)
Le Grand Massif
Megève / Saint-Gervais
Southern French Alps All ski resorts in the area
Serre Chevalier
Vars
Les Orres
Isola 2000 + Auron
La Grave - La Meije
French Pyrenees All ski resorts in the area
Font Romeu
Les Angles
AX 3 Domaines
Piau Engaly
Saint-Lary
Peyragudes
Grand Tourmalet & La Mongie
Luz Ardiden
Cauterets
Gourette
Pierre Saint Martin
Porté-Puymorens
Andorra All ski resorts in the area
Grandvalira
Vallnord Pal-Arinsal
Ordino-Arcalís
Catalan Pyrenees All ski resorts in the area
Boí Taüll
Baqueira Beret
Port Ainé
Espot Esquí
La Molina
Masella
Alp 2500 (La Molina and Masella)
Vall de Núria
Port del Comte
Sierra Nevada All ski resorts in the area
Sierra Nevada
Aragonese Pyrenees All ski resorts in the area
Formigal
Cerler
Panticosa
Astun and Candanchú (Pyrenees)
Other Ski resorts All ski resorts in the area
Valdelinares
Javalambre
The Austrian Alps All ski resorts in the area
St. Anton - Ski Arlberg
Innsbruck
Ischgl
Kitzbühel
Ötztal
Obertauern
Stubai Glacier
Zell am See - Kaprun
The Swiss Alps All ski resorts in the area
Zermatt
Jungfrau Ski Region
Arosa Lenzerheide
Davos Klosters Mountains
Engelberg - Titlis
Aletsch Arena
Crans-Montana
St. Moritz
Saas-Fee
Verbier
Ski Arena Andermatt Sedrun
The Italian Alps All ski resorts in the area
Pontedilegno - Tonale (Adamello Ski)
Vialattea (Sestriere - Sauze d'Oulx)
Dolomiti Superski
Cervinia
Bormio Ski

Countries

France (2 destinations)
Andorra (1 destination)
Spain (2 destinations)
Austria (1 destination)
Switzerland (1 destination)
Italy (1 destination)
Portugal (1 destination)
All hotels
Hotels in the French Pyrenees
Hotels in the French Alps
Hotels in Andorra
Hotels in the Pyrenees
Hotels in Sierra Nevada
Hotels in Austria
Hotels in Switzerland
Hotels in the Italian Alps
Hotels in Serra da Estrela
All hotels
Hotels in the French Pyrenees
Hotels in the French Alps
Hotels in Andorra
Hotels in the Pyrenees
Hotels in Sierra Nevada
Hotels in Austria
Hotels in Switzerland
Hotels in the Italian Alps
Hotels in Serra da Estrela
Oops, we didn't find any results matching your search. Try modifying the destination.
Well, it seems that our searcher has lost his way. As soon as he finds his compass he'll be back.
Where do you want to ski?

This is what you need to do if you have to cancel due to lockdown.

Published: Nov 4, 2020
Share

Content

1 What if you book a ski holiday and you find yourself in lockdown in your ...
1.1 If you find yourself in this situation, don't worry, Esquiades.com will offer you the following options:
2 What if the the ski destination is in lockdown?
3 What if the lockdown affects only some travellers on your booking?
4 What do you need to do with our customer service?
4.1 How can you prove that you are in lockdown?
4.2 What if your current place of residence does not match the address that appears on your ID/Passport?
4.3 Your well-being is and will always be our priority

What if you book a ski holiday and you find yourself in lockdown in your ...

 

⚠️ Town

 

⚠️ City

 

⚠️ Region

 

⚠️ County

 

 

If you find yourself in this situation, don't worry, Esquiades.com will offer you the following options:

 

 

 100% Refund

 

If changing the dates or leaving your ski holiday on "standby" is not an option for you, we will refund you the money in the same way that you paid for the booking.

 

 Change of dates

 

We will amend your booking for free! You just have to keep in mind that the final price of the booking may vary, depending on the dates you've chosen.

 

 Save the amount of your booking and cash it in on another occasion

 

We all like to travel and we know how important it is to save and plan ahead. Therefore, we can be your piggy bank and save that money for your future ski holiday;)

 

What if the the ski destination is in lockdown?

 

If you are going to a ski destination that is in lockdown and you cannot access it, we will offer you the same solutions. All you need to do is contact our customer service and send the documentation to check where you come from and thus see that the situation makes it impossible for you to make it to your ski destination. In this case, we could also offer you to:

 

 Change ski destination

 

Just because they have isolated your ski destination doesn't mean that you can't ski at all!. We can check which ski resorts you can visit so you can go skiing!

 

 

What if the lockdown affects only some travellers on your booking?

 

On Esquiades.com we are totally flexible so, if one or more travellers cannot travel due to lockdown restrictions, we know exactly what you can do! We can amend your booking to suit the travellers that can make the ski holiday ;)

 

We also understand the case in which you travel with a friend and that person is in an area that is in lockdown. If that's the case, we totally understand that you wish to cancel the booking. So, we will offer you the same options as mentioned above ;) What if it is your annual ski holiday with friends / family and some of you can make it but feel bad about going on a ski holiday without the rest of the group? Don't worry! The options above also apply to you and the group!

 

Another situation that may arise is, for example, that you are from an area or country that is in lockdown but are skiing in that same area. Then you can head to your ski destination and enjoy your holiday!

 

 

What do you need to do with our customer service?

 

In order for you to enjoy these alternatives, we need you to contact our customer service as soon as it's been made official that you are in lockdown (please take no longer than 24 hours from the moment you receive the news). This way, our customer service team will be able to attend your case quickly and you will also have time to consider your options ;)

 

 

How can you prove that you are in lockdown?

 

When you contact the customer service department, you must attach a copy of the booking holder's ID / Passport so that we can verify your place of residence.


 

 

What if your current place of residence does not match the address that appears on your ID/Passport?

 

In this case, you can send us a copy of a document where your current address appears. Here are some examples:

 

⚡ Last Gas Bill

 

⚡ Last electricity bill

 

 ⚡ Rental contract




 

 

Whatever your situation is, always know that Esquiades.com will find the best solution for you. 


 

Your well-being is and will always be our priority


 

22 years of experience in ski holidays
Over 176.533 reviews in 7 languages
Great prices for Ski Offers in Europe
Flexible Ski Packages 
Available 24/7 - 365 days a year

Blog, News & ski tips